AGT-USA
Service & Parts
Services
Absolute Graphic Technologies USA has dedicated experts for both sheetfed and web offset applications. These engineers and technicians analyze press performance, identify problems and recommend solutions. They understand the nuances of highly sophisticated printing press systems, including the interaction of various on-press chemistries. This resource gives AGT-USA a competitive advantage in complex applications utilizing specialty inks and coatings. AGT-USA is able to turnkey and troubleshoot even the most demanding printing and coating applications to maximize production and end of press results.
Thanks to the experience and qualifications of our technicians, our customer satisfaction rates substantially higher than that of our competitors. In many cases, AGT-USA service personnel can diagnose and fix problems by telephone via our 24 hour toll free support line. At times AGT-USA’s in-house personnel are unable to address the problem over the phone. In these situations, we have service technicians stationed in key locations across the country.
As a single source solution provider, AGT-USA provide factory trained technicians for non-warranty service, support and installations. Our team routinely services our competitors’ systems. Our technicians are proficient on a variety of products and systems. The routinely receive updated information form the major press manufacturers, ink and coating suppliers and industrial equipment providers.
Parts
AGT-USA carries its most frequently required parts in their 25,000 square foot facility in Corona, CA. Immediate response is critical to commercial print and packaging companies. It is imperative to have a comprehensive spare parts inventory. In addition to having available product on the shelf, AGT-USA has the personnel on staff to handle any rush parts order.
Whether a customer requires a compressor, feed pump, FloClear filter cartridges, or chemical water treatment kits, AGT-USA has the inventory to fill the order.
